Families Abroad
Helping families coordinate life in Spain when they can't always be here.
- ✓Property visits
- ✓Meeting technicians
- ✓Checking on loved ones
- ✓Everyday local support
Serving the Costa del Sol — Marbella · Fuengirola · Mijas · Benalmádena · Estepona
Insured & locally operated +34 634 791 738
Relax. We'll take care of it.
Your trusted local contact in Spain.
Practical support for your home, your visits and everyday life in Spain — handled quietly, reliably and always just one message away.
How we help
Everything handled, on the ground.
Practical support for everyday life in Spain, handled professionally, discreetly and always with peace of mind in mind.
Property Support & Check-ins
Keeping an eye on what matters most while you're away.
Travel & Transport Coordination
Smooth arrivals, departures and local logistics.
Shopping & Everyday Errands
Taking care of the practical details so you don't have to.
Administrative Assistance
Appointments, paperwork and everyday support made simple.
Reservations & Lifestyle Arrangements
Helping you enjoy Spain while we handle the details.
Ongoing Local Support
A trusted presence whenever you need someone on the ground.
Who we help
People who need someone on the ground.
Whether you own a home, visit often or simply need someone reliable on the ground, AskHector provides practical support tailored to your needs.
Property Owners
Peace of mind for homeowners who need someone they can trust on the ground.
- ✓Key holding
- ✓Property check-ins
- ✓Contractor coordination
- ✓Deliveries and access management
Travelers
Enjoy your time in Spain while we take care of the details.
- ✓Travel coordination
- ✓Reservations
- ✓Local recommendations
- ✓Practical support
Busy Professionals
Reliable assistance for people who value time and efficiency.
- ✓Administrative support
- ✓Shopping and deliveries
- ✓Appointments
- ✓Local coordination
Expats
Making everyday life in Spain simpler and more enjoyable.
- ✓Local guidance
- ✓Paperwork assistance
- ✓Practical support
- ✓Ongoing coordination
Airbnb Hosts
Reliable support between guest arrivals and departures.
- ✓Guest coordination
- ✓Property visits
- ✓Emergency assistance
- ✓Trusted local presence
Meet the team
Two people, one point of contact.
AskHector is run by two people who live and work on the Costa del Sol. No layers, no rotating agents — just Hector on the ground and Alicja at the other end of the WhatsApp.
Hector
Logistics Lead
Costa del Sol native and the operational backbone of AskHector. Twelve-plus years moving fast across Marbella, Mijas and Estepona — keys, contractors, transfers, problem-solving. If it needs doing on the ground, Hector owns it.
Speaks: Spanish · English
Alicja
Client Relations
Your first point of contact and the voice behind our WhatsApp. Alicja scopes the task, sets clear expectations and makes sure every client feels personally looked after — never processed.
Speaks: Polish · English
How it works
Simple and straightforward.
Tell us what you need.
We coordinate everything.
Relax while it gets handled.
Packages
Flexible Hour Packages
Support when you need it. Peace of mind when you don't. Prepaid hours designed for people who value convenience, flexibility and having someone reliable on the ground in Spain.
Starter
Occasional Support
10hours
€349
Only €34.90 / hour
Perfect for occasional support.
- ✓Purchase coordination up to €300.
- ✓Hours valid for 12 months.
Standard
Ongoing Peace of Mind
20hours
€649
Only €32.45 / hour — Save €49
Ideal for regular support and ongoing coordination.
- ✓Priority response.
- ✓Purchase coordination up to €1,000.
- ✓Hours valid for 12 months.
Premium
Your Trusted Local Presence
30hours
€899
Best Value: Only €29.96 / hour — Save €148
Complete peace of mind for clients who want a trusted local presence.
- ✓Purchase coordination up to €2,000.
- ✓Detailed reports and consolidated payment summaries.
- ✓Hours valid for 12 months.
Payments secured by Stripe
All tasks are debited transparently by the exact minute from your package balance. No hidden call-out fees.
What's included?
Every package gives you access to:
- ✓Property support and check-ins
- ✓Airport parking
- ✓Travel and transport coordination
- ✓Shopping and everyday errands
- ✓Administrative assistance
- ✓Reservations and bookings
- ✓Contractor coordination
- ✓Key holding and access management
- ✓WhatsApp and email support
- ✓Ongoing local support
Purchases and third-party costs
Products, reservations and external services are billed separately. Your package covers our time, coordination and assistance. Any expenses advanced on your behalf are simply reimbursed afterwards with a detailed receipt.
Not sure which package fits you?
Most clients start with Standard. If you're unsure, simply send us a message and we'll help you choose.
Try us with one taskOperational standards
How we work — no surprises.
Clear rules. No rounding. No hidden mark-up. You always know what your hours are paying for.
Minute-accurate tracking
Every task is logged with start/stop times. No rounding up, no padded hours.
Zero mark-up on third parties
Contractors, deliveries and external services are billed at cost, 1:1, with the original receipt attached.
14-day EU refund window
Unused hours are fully refundable within 14 days of purchase under EU distance-selling rules.
12-month validity
Your hours don't expire for a full year. Use them when you actually need them.
Detailed reporting
Monthly summary of hours used, hours remaining, and itemised third-party costs.
Single point of contact
One number, one person, one WhatsApp thread. No call centres, no rotating agents.
Practical questions
What people ask before they book.
If it's legal, practical, and requires a trusted pair of hands on the Costa del Sol, we handle it. We deal with everything from running vehicle batteries to prevent them from dying, picking up packages, and forwarding mail, to managing local office paperwork, coordinating internet setup, or meeting a delivery driver at your place. Think of us as your personal, on-demand assistant — no task is too small or too unique.
Why AskHector?
Because life in Spain should be enjoyed, not managed.
Whether you're here or away, AskHector gives you something valuable: peace of mind.
Need a hand in Spain?
Whether it's a one-time request or ongoing support, we're only a message away.